SHIPPING POLICY

At Twinkling Charm, we aim to process and deliver your orders safely and on time.

Delivery Charges

Standard delivery charges are Rs. 300.

Delivery charges may vary in case of special promotions, offers, or changes in courier service charges.

Order Processing

Orders are usually processed within 24 hours on weekdays after order confirmation.

Orders placed on weekends or public holidays may be processed on the next working day.

Delivery Time

Orders usually reach customers within 3 to 5 business days after dispatch.

Delivery time may vary depending on the customer’s location, courier service, weather conditions, or any unexpected delays.

Product Availability

In case of product unavailability, the Twinkling Charm team will inform the customer accordingly.

Twinkling Charm reserves the right to cancel any order due to product unavailability, payment issues, incorrect order details, or any other valid reason.

Returns & Exchanges

Any opened or used product will not be eligible for return or exchange.

Online orders will only be exchanged through our online/ecommerce channel and not through any physical store or third-party seller.

Please refer to our Refund & Exchange Policy for complete details.

Gifts With Purchase

Gifts with purchase cannot be claimed more than once on the same address, unless otherwise stated by Twinkling Charm.

Shipment Inquiries

For shipment-related inquiries, please contact us at:

Email: info@twinklingcharm.com

Please include your order number and contact details when reaching out to us.

Thank you for shopping with Twinkling Charm.